Privacy Policy
We take your privacy seriously. Here's exactly how we collect, use, and protect your information.
Effective Date: January 1, 2025 | Last Updated: January 1, 2025
Get OSHA Instructors ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and training platform. Please read it carefully.
1. Information We Collect
Information You Provide Directly:
- Account Information: Name, email address, phone number, and password when you register.
- Profile Information: Job title, company name, state, and other details you add to your profile.
- Payment Information: Billing address, credit card details (processed securely via third-party processors — we do not store card numbers).
- DOL Card Information: Mailing address for DOL card delivery.
- Communications: Messages you send us via email, contact forms, or support tickets.
Information Collected Automatically:
- Usage Data: Pages visited, courses accessed, time spent, quiz scores, and completion status.
- Device Data: IP address, browser type, operating system, and device identifiers.
- Cookies: Session tokens, preferences, and analytics data.
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain the Service, including course access and progress tracking.
- Process payments and issue receipts.
- Submit your completion information to the OSHA Outreach Training Program for DOL card issuance.
- Send transactional emails (purchase confirmations, completion notifications, DOL card updates).
- Respond to your support requests and inquiries.
- Send marketing communications (you may opt out at any time).
- Improve and optimize our platform through analytics.
- Comply with legal obligations and enforce our Terms of Service.
3. Information Sharing
We do not sell your personal information. We share your information only in the following circumstances:
- OSHA Outreach Training Program: We submit required completion data (name, course details, completion date) to process your DOL card.
- Payment Processors: Stripe, PayPal, or similar processors handle payment data under their own privacy policies.
- Service Providers: We use trusted third parties for email delivery, analytics, and infrastructure — bound by confidentiality agreements.
- Group/Employer Access: If you enrolled through a group account, your manager or employer may see your completion status and progress.
- Legal Compliance: We may disclose information when required by law or to protect the rights and safety of our users.
- Business Transfers: In the event of a merger or acquisition, your information may be transferred as part of the business assets.
4. Cookies & Tracking
We use cookies and similar tracking technologies to:
- Maintain your login session.
- Remember your preferences and language settings.
- Track your course progress.
- Analyze site traffic and usage patterns through tools like Google Analytics.
You can control cookies through your browser settings. Disabling essential cookies may affect your ability to use certain features of the Service.
5. Data Security
We implement industry-standard security measures to protect your personal information, including:
- SSL/TLS encryption for all data transmitted to and from our platform.
- Encrypted storage for sensitive data including passwords (hashed) and payment tokens.
- Regular security audits and vulnerability assessments.
- Access controls limiting employee access to personal data on a need-to-know basis.
No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to provide the Service and comply with legal obligations. Specifically:
- Account data is retained for the duration of your account and up to 3 years after closure.
- Course completion records are retained indefinitely to support DOL card verification requests.
- Payment records are retained for 7 years for accounting and tax compliance.
- You may request deletion of your personal data (subject to legal retention requirements).
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data (subject to legal obligations).
- Opt-Out: Unsubscribe from marketing emails at any time via the unsubscribe link.
- Portability: Request your data in a portable format where technically feasible.
To exercise any of these rights, contact us at privacy@getosha.com. We will respond within 30 days.
8. Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will promptly delete it.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a revised effective date. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: support@getoshainstructors.com
- Phone: +1 (347) 480 1587