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Frequently Asked Questions

Everything you need to know about OSHA outreach training, DOL cards, pricing, and more.

About OSHA Training

What is OSHA 10-Hour training? +
OSHA 10-Hour training is a voluntary safety awareness program developed by the Occupational Safety and Health Administration for entry-level workers. It covers the most common workplace hazards in construction or general industry, worker rights, and how to identify and prevent safety risks on the job.
What is the difference between OSHA 10 and OSHA 30? +
OSHA 10-Hour is designed for workers — it provides basic safety awareness. OSHA 30-Hour is designed for supervisors, foremen, and safety managers and provides more in-depth training on hazard recognition, prevention, and OSHA regulations. Both are available for Construction and General Industry.
Is OSHA training accepted nationwide? +
Yes. OSHA Outreach Training is recognized by employers and regulatory agencies across all 50 states. The DOL completion card is the universal proof of completion accepted on job sites throughout the United States.
Do I need OSHA 10 or OSHA 30 for my state? +
Requirements vary by state. States like Massachusetts, New York, Nevada, Connecticut, New Jersey, Rhode Island, and others mandate OSHA 10-Hour by law. Many states require it on public works projects. Check our State Requirements page for details specific to your state.

Course & Access

How long do I have to complete the course? +
You have 180 days (6 months) from the date of purchase to complete the course. The course is fully self-paced — you can stop and resume at any time without losing your progress.
Can I take the course on my phone or tablet? +
Yes! Our courses are fully mobile-responsive and work on any device — smartphone, tablet, laptop, or desktop computer. No app download is required; the course runs in any modern web browser.
What happens if I fail the final exam? +
You can retake the final exam an unlimited number of times at no additional cost. There is no penalty for retaking the exam — review the material and try again whenever you are ready.
Are the courses available in Spanish? +
Yes! All OSHA courses are available in both English and Spanish. Select your preferred language when adding the course to your cart.

DOL Card & Certificate

When will I receive my DOL card? +
Your official DOL (Department of Labor) completion card is mailed within 2–3 weeks of completing the course and passing the final exam. A digital certificate is available for immediate download as soon as you pass.
What is the DOL card? +
The DOL card is an official completion card issued by the OSHA Outreach Training Program. It is the recognized proof that you have completed your OSHA 10-Hour or 30-Hour training. It is accepted by employers, unions, and regulatory agencies nationwide.
Does my OSHA card expire? +
The OSHA DOL card itself does not expire. However, some employers, unions, or state programs may require refresher training every 3–5 years. Check with your employer for their specific policy.

Pricing & Payment

How much does OSHA training cost? +
OSHA 10-Hour courses start at $59. OSHA 30-Hour courses start at $159. Prices may vary based on promotions and group discounts. All courses include your DOL card and a digital certificate.
Do you offer group discounts? +
Yes! We offer tiered discounts for groups of 5 or more. Discounts range from 10% off (5–10 people) up to 25%+ for larger groups. Contact us for a custom group quote tailored to your organization.
What is your refund policy? +
We offer a 30-day money-back guarantee if you are not satisfied with the course, as long as you have not completed more than 20% of the course content. Contact our support team to request a refund.
What payment methods do you accept? +
We accept all major credit cards (Visa, MasterCard, American Express, Discover) and PayPal. For group orders, we can also arrange ACH/wire transfer or invoice billing.

Still have questions?

Our support team is available Monday–Friday, 8am–6pm CST.

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